Frequently Asked Questions
What happens on my first visit?
Each visit is a 1-on-1 session with a Doctor of Physical Therapy. The first visit is typically an evaluation with some level of actual movement and mobility-based treatment. We assess your condition by watching your movement patterns, along with discussing your history and performing a series of specific tests. Upon identifying the cause(s) of your limitation or pain, we develop and begin a customized exercise and treatment plan to help you achieve your goals.
How should I be dressed?
If possible, wear what you would normally wear in your activity of choice. You will most likely be moving during each visit, so comfortable clothing that does not restrict movement and allows us to access the parts of the body we are focusing on together.
Note that there are restrooms at each location, so you can change out of other clothes if necessary.
Do you accept insurance?
We accept PPO insurance plans. Currently we accept Blue Shield, Cigna, TriCare, and United PPO plans. If you are not insured by any of those, we do provide out-of-network services for other insurers.
For out-of-pocket and out-of-network visits, we can provide you with a “Super Bill” that you can submit to your insurance company for reimbursement. Please note that reimbursement amounts will vary considerably by insurance company and your specific policy, and that your insurance company may not reimburse you at all. It is always a good idea to get a doctor’s prescription and prior insurance approval if you are interested in a Super Bill.
We find that our treatment philosophy helps people get back to their activities faster than traditional physical therapy, chiropractic, or other methods. This often means that your total out-of-pocket expenses will be LESS than through an insurance-determined treatment regimen.
Do I need a doctor’s referral?
That may depend on your particular insurance. Generally you will not, as in California you can go directly to a Doctor of Physical Therapy without a doctor’s referral. However, if you have had a major injury or are in severe acute pain, we may suggest you visit your doctor (or even an ER).
How often will I need to come for treatment?
Your initial session is typically 60 minutes, with subsequent visits designated as either 30 minute or 60 minute sessions. Each person’s performance or treatment plan is different, with improvement or recovery times dependent on a number of factors, including your body’s response and your willingness to follow your plan in between visits.
That said, we find that most of our out-of-pocket clients require less than four (4) visits to improve.